Never Sit on Hold with a Technology Vendor Again.

No more hold music for you.

As your telecommunications consultant, our zone of genius is taking care of all the frustrating, annoying and time-consuming tasks associated with your phone and internet systems. In truth, it’s not annoying to us. We’re weird like that — take advantage!

We call these our white glove services, and they include the following:

  • Telecom-Audits_200x200

    Telecom Audits

    We’ll analyze your current services to see if you’re paying too much, have the right services or need to make any changes.

  • Pre-Sale-Needs-Analysis-2_200x200

    Pre-Sales Needs Analysis

    Before you choose your service provider, we’ll help you define your system design, create requests for proposals and vet your vendors.

  • Installation-Management_200x200

    Installation Management

    Let us manage your telephone or internet service installation. You buy them from another company (not us), and we see it through.

  • System-Implementation_200x200

    System Implementation

    From project coordination, white glove installation, and end-user training, we’ll take care of it all so you can stay focused on your day-to-day.

  • Service-Billing-Mediation_200x200

    Service Billing Advocacy

    You don’t have the time or energy to deal with billing disputes and fraudulent charges (phone hacking). That’s what we’re here for. We’ll even negotiate your bill and secure your services on your behalf.

  • Post-Installation-Tech-Support_200x200

    Post-Installation Technical Support

    Moves, adds, and changes, help desk support and triaging, we do it all (so you don’t have to).

  • Ongoing-Account-Management_200x200

    Ongoing Account Management

    We’re your partner throughout the subscription cycle of your services, saving you time and effort.

If you’d like to stay focused on what you do best, trusting that your business phone and internet systems are running effectively, Modern Telecom Telecom Consulting Services may be for you.

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