Let's Talk Telecom

The latest and greatest in business connectivity from Modern Telecom

the telecom consulting service providers at Modern Telecom looking at a tablet while discussing a client’s business telecom needs
Telecom Consulting

What Can a Telecom Consulting Service Do for Your Business?

Learn how our telecom consulting service can help you stay competitive, efficient, and secure in a rapidly evolving telecommunications landscape.
ringcentral
Cloud-based Phone Systems Phone Systems

Thinking About a New Business Phone System?

There are a lot of of good phone system options out there. Here's why RingCentral is our preferred partner.
Omnichannel contact center | Classic red metal toolbox filled with tools
Omnichannel Contact Center

Why You Need an Omnichannel Contact Center (CX)

If you've been wondering if you should invest in an omnichannel contact center (aka CX or Customer Experience), this article will tell you why.
ShoreTel Mitel | Image of clock melting through hand
Phone Systems Premise-based Phone Systems

The End Is Near For ShoreTel

Is your organization still on a ShoreTel Phone System? What you need to know about why it's time to migrate to RingCentral, and how to do it.
Hosted PBX Phone Systems
Phone Systems

When Should Small Businesses Consider Hosted PBX Phone Systems?

Thinking about making the move to a cloud-based or hosted PBX phone system? Here’s what you should know about hosted PBX solutions and when to consider switching.
internet backup | backup internet service | business internet | modern telecom
High Speed Internet

Do You Have an Internet Backup Plan? Here’s Why You Should.

In today’s business world, an internet connection means everything. Employing an internet backup plan is easy, cost effective, and necessary for many businesses.
Unified Communications | Cloud Communications | Business Phone Systems
Unified Communications

Unified Communications 101

Thanks in large part to the advances in cloud technology and communication, UC is becoming more widely used by small- and medium-sized businesses. Here are the basics of UC and how it can help your organization.
voip network speed | business phone systems | modern telecom
High Speed Internet Phone Systems

Is Your Network VoIP Ready? What IT Administrators Should Know

You may think your network is ready for the switch to VoIP, but is it? What you need to know to make sure.
VoIP bandwidth
High Speed Internet Phone Systems

The Bandwidth Mistake IT Administrators Make When Installing VoIP

We often meet new clients who've made the switch to VoIP and are having a bad experience. The culprit? Low bandwidth.